Providing the items are in stock at the time we receive your valued order, the goods will be dispatched within 1 – 4 working days. Some items are made to order and will usually arrive within 28 days.
Online orders from outside the UK should allow 4 – 7 working days for delivery.
International orders and orders from Europe are sent on a DAP basis. The buyer takes on the risk and responsibility for the unloading of the goods and clearing them for import. The buyer in a DAP shipping agreement also has responsibility for paying import duties and any other clearance or local taxes.
Delivery times quoted are in good faith but shall not be binding. The Seller accepts no responsibility for transport delays or delays in custom clearance causing late deliveries.
Direct Hairdressing Scissors will not be held liable for missing or damaged parcels/items if a delivery signature has not been obtained where, at your request, the parcel has been left in a “safe place”. If you choose to have your order delivered to a location you deem as ‘safe’ then the liability transfers to you.
Please note for security reasons, delivery addresses on an order cannot be changed once payment is taken. If you need to make amendments to your delivery once an order has been made, please email firstname.lastname@example.org or fill in our contact form. We are unable to change the delivery address on orders paid by PayPal.
A member of our team will be in touch on any orders with items that our out of stock to discuss your preferred outcome whether it be back order, a suitable alternative or refund.
UK & International Delivery Information
£5.50 + VAT (£6.60)
Or Free Delivery on all orders over £50 + VAT (£60)
£19.95 + VAT (£23.94)
Remote Areas and Highlands
£19.95 + VAT (£23.94)
£29.50 + VAT (£34.50)
Please allow up to 4 working days for UK Deliveries
Guernsey, Jersey & Isle of Man
Republic of Ireland
£29.95 + VAT (£35.94) (VAT can be zero rated at the checkout if you provide your European VAT number)
Other European Countries (see list below)
£34.99 + VAT (if applicable) (£41.99) (VAT can be zero rated at the checkout if you provide your European VAT number)
Delivery to the locations listed below will typically take 4 – 7 working days unless otherwise stated.
Estonia (please allow up to 9 working days)
Germany (please allow 5 to 8 working days)
Greece (please allow up to 9 working days)
Italy (please allow 5 to 8 working days)
Spain (please allow 5 to 8 working days)
Sweden (please allow 5 to 8 working days)
Other International Orders
If there isn’t a shipping option available for your country, please email email@example.com with your shipping address and the products you’d like to order. We’ll then look into the prospective costs involved in delivering to you and process your order over the phone or via email and PayPal Invoice.